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Help Near Red Deer Resort & Casino

In Alberta, gambling support costs nothing, stays confidential, and is available by phone, by text or online. It does not depend on where someone plays, on a casino floor or on a website.

By the Red Deer Casinos editorsChecked October 12, 2026

Where to get help

  • Addiction Helpline (Recovery Alberta), 1-866-332-2322: a free, confidential line answered 24/7 that also covers problem gambling.
  • Gambling support referrals come free, confidential and 24/7 from 211 Alberta: call 211, text the word INFO to 211, or start a 211 Alberta chat online.
  • Enrolment in the AGLC Self-Exclusion Program is accepted solely through selfexclusion.ca and can apply to Alberta's casinos and racing entertainment centres, to regulated online gaming, or to both. Whatever length is selected, whether six months or a period of one, two or three years, takes effect at once and cannot be cut short.
  • In Alberta, AGLC runs a responsible gambling program called GameSense. Each casino and racing entertainment centre offers an info centre and GameSense Advisors.

Setting limits before a visit

A visit goes more smoothly when the limits are set at home, before the drive. Decide how much money is for the casino floor and how long to stay, and treat both as fixed. A hotel night and time on the floor are separate plans. Keep the room, dinner and gambling budget apart.

Breaks help too: step away from the machine or table, check the time, and stop once the set amount is gone. Alberta permits gambling from the age of 18. Staff are obliged to verify valid government-issued photo ID whenever someone appears to be under 25.

Questions at the desk

Is the Addiction Helpline free, and is it open at night?

Calls to the Addiction Helpline, 1-866-332-2322, cost nothing and stay confidential. It runs 24/7, so a call at night is answered, and it covers problem gambling.

How long does self-exclusion last?

AGLC's Self-Exclusion Program offers terms of six months, or else of one, two or three years. Sign-up happens only online, through selfexclusion.ca, and the exclusion takes effect right away.

Can self-exclusion be cancelled early?

No, it cannot be cancelled early. That rule covers every choice: casinos and racing entertainment centres across Alberta, regulated online gaming, or the two together.

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